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Frequently Asked Questions
1. What are your prices?
Since we are purely a business to business company, we can't publish our price list on our website, but call us or email us and we will be happy to send you one as long as we can verify you are a member of the trade.
2. What kind of diamonds do you sell?
We are De Beers Sightholders, and only sell the diamonds we manufacture ourselves. We have our own diamond cutting and polishing factory in Surat, India, and over 100 diamond assorters staffed to assort and calibrate our diamonds.
3. What shapes and sizes of diamonds do you carry?
We specialize in uncertified loose diamonds 1 carat and under, and currently stock GIA certified diamonds up to 3 carats in size. We primarily carry round and princess cut diamonds, but we do also carry pear, oval, emerald and baguette shapes.
4. What delivery options do you offer?
We ship via all major carriers, especially FedEx and UPS. All our shipments are insured, meaning that if any package is lost, we will be reimbursed and can send out a replacement package as soon as possible.
5. What payment methods do you accept?
We accept most of our payments through check and wire transfer, but we do also accept all major credit cards for a flat 2.9% processing fee.
6. What are your business hours?
We are open for business at our NYC office from 10am to 6pm EST Monday to Friday, and are closed on major holidays. If we are ever unreachable at our office, we are always available via email at Diamonds@Vishinda.com.